Overview
Content Designer Jobs in Philadelphia, USA at PNC
As a Content Designer on PNC’s Digital team, you will be based in Pittsburgh, PA, Cleveland, OH, Columbus, OH, or Philadelphia, PA. You will collaborate with content designers, experience designers, agile development teams, and core product team members to create digital solutions that help people achieve their financial goals. You will play a key role in shaping product design and strategy, delivering an engaging, consistent, and accessible experience to our audiences.
Responsibilities
- Support content creation and serve as a subject matter expert, working closely with other content and experience designers.
- Identify problems and craft creative content solutions that educate and empower users.
- Maintain and deliver content guidelines that provide consistent language and labeling across a range of touchpoints.
- Collaborate with research partners to test content and gather feedback on experiences.
- Shape the role of content in the design process and partner with product managers for legal, risk, and compliance reviews.
- Conduct user research, create test plans, interview guides, test scripts, and analysis documents.
- Communicate changes to content guidelines to stakeholders to ensure consistency across the product.
Qualifications
- Natural collaborator and excellent communicator.
- Advocate for users and inspire a culture of design thinking.
- Can handle multiple projects and deadlines.
- Believes iteration is the best path to improvement and can adapt quickly to change.
- Take initiative and act on opportunities for improvement.
- Has working knowledge of design fundamentals in a digital space.
- Passionate about voice, style, and grammar.
Preferred Qualifications
- 1‑2 years experience in UX with a foundational understanding of best practices and principles.
- Experience designing user journeys (happy paths, sad paths, error states, etc.).
- An online portfolio, writing samples, or published work to showcase content design expertise.
- Experience with or understanding of agile development processes.
Work Experience
Roles at this level typically require a university or college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
EducationPay Transparency
Base Salary: $68,000.00 – $. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based upon company, business, and/or individual performance.
Benefits
PNC offers a comprehensive range of benefits, including medical, prescription drug, dental, and vision coverage; life, disability, and long‑term disability protection; 401(k) with PNC match; pension and stock purchase plans; dependent care reimbursement; adoption, surrogacy, and doula reimbursement; educational assistance; and a robust wellness program with financial incentives. Paid time off includes maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days (unless otherwise required by law), and 15 to 25 vacation days depending on career level and years of service.
Equal
Employment Opportunity (EEO)
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act and, where applicable, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 and/or the Financial Industry Regulatory Authority.
Disability
Accommodations
If an accommodation is required to participate in the application process, contact or call 877‑968‑7762 and say “Workday.” All information provided will be kept confidential and used only to the extent required to provide reasonable accommodations.
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Title: Content Designer
Company: PNC
Location: Philadelphia, USA
Category:
