Overview
Creative Services Manager Jobs in Appleton, USA at ITW
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* Job Description:
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* ** This is a working leadership role for a seasoned creative professional who takes pride in the craft of execution. You will lead ITW Welding’s in-house creative engine, turning brand strategies and campaign briefs into high-caliber visual work that honors our 100-year legacy.*
* Reporting to the Sr. Brand Manager in Central Marketing, you will oversee the day-to-day output of our designers and editors, ensuring every asset is built with the same precision and reliability our customers expect from the Miller name.
Expect to spend 60% of your time directing the team and managing workflows, and 40% executing on high-stakes work that demands expert-level polish.
** Responsibilities*
* ** Creative Operations and Standards*
* + Develop the processes and workflows that ensure every asset aligns with our brand architecture and voice pillars.
+ Translate strategic direction from the Sr. Brand Manager into the “how-to” guides, templates, and style frameworks that keep our creative output steadfast and scalable.
+ Provide direct, technical feedback to designers and editors. You are responsible for the structure that allows the team to work efficiently without sacrificing quality.
+ Ensure that all work, whether produced internally or by agencies, meets our technical requirements and lives up to our brand promises.
** Team Leadership and Talent Development*
* + Develop high-performance talent through consistent coaching, structured feedback loops, and clear performance expectations that drive professional growth.
+ Foster a culture of excellence rooted in accountability, seamless cross-functional collaboration, and a spirit of creative curiosity that pushes the brand forward.
+ Drive operational evolution by continuously evaluating creative effectiveness and production efficiency: identifying tangible opportunities to improve speed, quality, and business impact.
** Production and Execution*
* + Serve as the lead technical eye on video and photo shoots, managing composition, lighting, and art direction to capture the authentic reality of the job site.
+ Oversee the final polish on content-design, editing, motion graphics, and sound design-ensuring the narrative is clear and the execution is professional.
+ Lead by example as a skilled designer/editor who can jump into the timeline or layout to help the team meet tight production schedules.
** Collaboration & Resource Management*
* + Act as the primary technical point of contact for external partners, holding them accountable to our creative frameworks and brand guidelines.
+ Work shoulder-to-shoulder with Product Marketing teams to ensure creative work solves real problems for our customers without adding needless complexity.
+ Manage production budgets, resource allocation, vendor relationships, file management systems (DAM), and distribution channels.
** Qualifications*
* + 7+ years leading creative teams and building production workflows in an agency or in-house environment.
+ You don’t just make things; you build the structures that allow teams to scale quality and consistency.
+ Expert-level knowledge of the end-to-end video workflow, from pre-production planning to final delivery.
+ A strong portfolio that shows how you use design and layout to make the complex feel simple and approachable.
+ You enjoy the balance of guiding a team’s process and personally contributing to the final product.
A Portfolio That Demonstrates
+ Art direction of video and photography projects with clear narrative intent.
+ Leadership and direction of creative teams and external partners.
+ High-caliber design execution across multiple media formats.
+ A consistent visual point of view and ability to maintain brand tone across diverse deliverables.
Preferred Experience
+ Experience in manufacturing, industrial, or B2B brand environments.
+ Familiarity with multi-brand portfolio management.
+ Experience building or scaling in-house creative capabilities.
** Location and Travel*
* This role is based at our headquarters in Appleton, Wisconsin with travel required for on-location photo and video production as project needs dictate.
** Company Description*
* Miller is about building…
Title: Creative Services Manager
Company: ITW
Location: Appleton, USA
Category:
