Delivery Manager

Overview

Delivery Manager Jobs in Da Nang City, Vietnam at Everfit

Title: Delivery Manager

Company: Everfit

Location: Da Nang City, Vietnam

About Everfit

At Everfit, we're on a mission to build the future of personalized fitness. We connect coaches and clients seamlessly through a global wellness marketplace where anyone can find the perfect coach – regardless of budget, goals or location. With nearly 280,000 coaches in 200+ countries, our platform supports not only personal trainers, but Olympic athletes, military trainers, celebrity coaches, cancer rehab specialists, and everyday heroes transforming lives through fitness. We're not just helping people get stronger—we're helping coaches build thriving businesses that make a real impact.

From workouts and nutrition to habit coaching, payments, and client communication, Everfit brings it all together with a powerful layer of automation to help coaches scale their impact and grow their business. We're integrating next-gen AI sidekicks – smart assistants that help coaches program and unlock deep health insights in real time. Imagine if Jarvis from Iron Man doubled as your personal fitness strategist!

Position Overview:

We are looking for an experienced Delivery Manager to join Everfit's engineering leadership team, with opportunities to work in either Core Business line or the Payment.

You will be the operational backbone of our product delivery — ensuring that our engineering, QA, and product teams work in rhythm, ship with predictability, and continuously improve how they work. You will own the delivery process from sprint planning to release, acting as a bridge between technical execution and business priorities.

This is not a project manager role with a spreadsheet. This is a hands-on, high-trust position for someone who has lived inside software engineering teams, understands the craft, and knows how to remove friction at scale.

Your impact

Delivery Planning & Execution

• Own end-to-end sprint planning, backlog grooming facilitation, and release scheduling across engineering squads
• Ensure all squads maintain a clear, prioritized backlog aligned to product roadmap and business OKRs
• Drive on-time, high-quality delivery by tracking progress daily and surfacing blockers before they become delays
• Coordinate cross-squad dependencies and manage release trains for major feature launches

Process & Continuous Improvement

• Champion Agile / Scrum / Kanban best practices across the engineering organization
• Run effective retrospectives that lead to measurable, actioned improvements — not just feel-good conversations
• Define, track, and report on key delivery metrics: velocity, cycle time, lead time, defect escape rate
• Identify process bottlenecks and design targeted solutions, from workflow changes to tooling improvements

Stakeholder Alignment & Communication

• Serve as the primary delivery communication link between engineering, product, QA, and executive leadership
• Produce clear, concise delivery reports and sprint reviews for both technical and non-technical audiences
• Manage stakeholder expectations proactively — flag risks early, never let leadership be surprised
• Facilitate productive cross-functional meetings: sprint ceremonies, roadmap reviews, incident post-mortems

Risk & Quality Management

• Maintain a living risk register for each delivery cycle; own mitigation plans for high-impact risks
• Partner with QA Lead to ensure quality gates are embedded in the delivery process, not bolted on at the end
• Manage release readiness: coordinate UAT, staging validation, go/no-go decisions, and rollback plans
• Lead post-incident reviews with a blameless culture and ensure action items are closed within agreed SLAs

Team Effectiveness & AI Tooling

• Foster a high-performance, psychologically safe team environment where engineers can do their best work
• Champion the adoption of AI tools (GitHub Copilot, Claude, automated testing, AI-assisted documentation) to accelerate team throughput
• Mentor squad leads on delivery best practices and help scale delivery capability as the team grows
• Partner with HR on team structure, capacity planning, and internship / new hire onboarding processes

Core Competencies

• Delivery Excellence: Owns sprint planning, release cycles & predictable delivery
• Stakeholder Management: Aligns engineering, product, QA & leadership on priorities
• Risk & Impediment: Proactively surfaces blockers and drives resolution
• Agile Coaching: Guides teams on Scrum/Kanban practices and continuous improvement
• Metrics & Reporting: Velocity, burn-down, cycle time — data-driven decisions
• AI & Tools Adoption: Champions AI tooling to accelerate team workflows

Who you are

• 5+ years in a Delivery Manager, Engineering Program Manager, Scrum Master, or equivalent delivery leadership role
• Proven track record delivering complex software products in an Agile environment — ideally SaaS or product companies
• Deep fluency in Agile frameworks (Scrum, Kanban, SAFe) with the judgment to adapt them to context
• Strong command of delivery metrics and how to use data to drive improvement decisions
• Excellent written and verbal communication in English — able to present to engineers and executives equally well
• Experience coordinating multiple squads or product teams simultaneously
• Strong stakeholder management skills — you can say 'no' with empathy and offer a credible alternative

Nice to have:

• Experience in a B2B SaaS company, ideally with mobile + web product delivery
• Familiarity with Jira, Linear, Notion, Confluence, or equivalent delivery tooling
• Hands-on experience with AI productivity tools and how to scale their adoption across an engineering team
• Background working with distributed or remote-first engineering teams
• PMP, PMI-ACP, CSM, or SAFe certification (valued but not required — we hire for demonstrated skill, not paper)
• Vietnamese language proficiency (for working with local Da Nang team)

Why Join Everfit?

• Be part of an AI-first company redefining fitness and wellness.
• Help build the future of personalized wellness with AI agents and a groundbreaking B2C marketplace for training and coaching.
• Be rewarded with a competitive compensation package.
• Work alongside world-class talent from companies like Apple, Meta, Uber, Patreon, and Nike, united by a shared passion for impact and excellence.
• Work with a high-performing organization in Vietnam, driving innovation that scales across the US, UK, and beyond.
• Collaborate globally with founders and leaders who believe in clarity, ownership, and joyful progress at work.
• Work in a collaborative and fast-paced environment with a team that values dedication, creativity, and joy.
• Opportunity to shape the future of a high-growth global startup.

Our Perks and Benefits

Compensation & Benefits

• Competitive salary with 13th-month pay and performance bonus.
• Paid leave — vacation, sick leave, and maternity leave.
• Full social insurance coverage and premium healthcare benefits.

Build Your Career with Impact

• Be part of a mission-driven company that's transforming human potential.
• Empower over 280,000+ coaches in more than 200 countries — including Olympic athletes, military trainers, rehab specialists, and celebrity coaches.
• Make a global impact while building a meaningful, purpose-driven career.
• Continuous training and mentoring.
• 1–2 performance reviews annually.

Work Environment

• English-speaking, international environment promoting open communication and collaboration.
• Work alongside world-class talent from companies like Apple, Meta, Uber, Patreon, and Nike, united by a shared passion for impact and excellence.
• International team for global career growth.
• State-of-the-art equipment provided.
• Beautiful working environment near Danang's city center (Dragon Bridge) and Hanoi office.

Health & Wellness

• PVI health insurance program and annual health check-ups.
• Active sports clubs (football, badminton, pickleball) and company retreats.
• A modern pantry designed for relaxation and social connection.
• Monthly wellness and learning workshops to recharge and grow.

Everfit.io is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.