Overview
Director, Creative Marketing Jobs in United States at Jobgether
Title: Director, Creative Marketing
Company: Jobgether
Location: United States
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Creative Marketing in United States.
This role is a rare opportunity to shape the emotional and creative voice of a fast-growing consumer technology product transforming a traditionally stressful industry. You will be responsible for redefining how customers experience communication across every touchpoint, turning functional, transactional messaging into human, trust-building storytelling. Operating in a high-growth, data-driven environment, you will collaborate closely with product, growth, design, and insights teams to translate user needs into compelling narratives. This is a hands-on senior role where you will personally craft messaging across CRM, email, SMS, in-app content, and community channels. You will play a key role in building brand trust and long-term engagement, helping transform how customers perceive and connect with the product. Over time, your influence may extend into broader creative strategy and organic brand expression across multiple channels.
Accountabilities
- Redesign and elevate all customer-facing messaging across CRM, email, SMS, push notifications, and in-app communications to create a more human and trust-driven voice
- Develop and own the brand tone of voice, ensuring consistency across all organic customer touchpoints
- Write and personally execute high-impact copy for lifecycle marketing campaigns and customer communications
- Collaborate with Product, Design, Growth, and Customer Insights teams to translate user needs and behavioral data into compelling messaging strategies
- Transform complex and often stressful topics into clear, empathetic, and engaging customer narratives
- Build and refine messaging frameworks that improve engagement, retention, and long-term customer trust
- Engage directly with customer communities and feedback channels to inform messaging strategy and brand positioning
- Potentially expand scope into broader creative marketing initiatives such as social media and organic brand content
Requirements
- 7+ years of experience in creative marketing, copywriting, or customer communications roles within consumer-focused brands
- Proven expertise in writing high-performing CRM, email, and SMS campaigns with measurable impact
- Strong portfolio demonstrating creative storytelling, copywriting excellence, and brand voice development
- Ability to translate complex, technical, or emotional topics into simple, engaging, and human-centered messaging
- Experience working in fast-paced, data-driven environments, ideally within high-growth startups
- Strong understanding of audience development, product positioning, and lifecycle marketing principles
- Familiarity with digital communities and platforms such as Reddit and social media ecosystems
- First-principles thinker with strong empathy for customer pain points and behavioral insights
- Comfortable challenging data-driven teams and advocating for brand and creative impact
- Bachelor’s degree preferred
Benefits
- Competitive salary with additional equity opportunities based on role and performance
- Comprehensive healthcare coverage including medical, dental, and vision insurance
- Paid time off and generous parental leave policies
- 401(k) retirement plan with employer matching
- Wellness programs and employee support benefits
- Flexible, high-growth startup environment with strong ownership and impact
- Opportunity to help build and define a brand voice from the ground up
- Exposure to cross-functional collaboration across product, growth, and engineering teams
- Work on a widely used, fast-scaling consumer platform with millions of users.
How Jobgether Works
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
