Director of Creative Operations (Ad Agency)

Overview

Director of Creative Operations (Ad Agency) Jobs in Buenos Aires Province, Argentina at Neon Growth

Title: Director of Creative Operations (Ad Agency)

Company: Neon Growth

Location: Buenos Aires Province, Argentina

About Neon Growth

• Neon Growth is a performance marketing agency helping ecommerce, consumer and app brands scale profitably.
• We manage millions in monthly media spend across paid social, search and emerging channels. Creative is one of the primary drivers of growth, not a support function.
• Our designers, editors, strategists and media buyers produce and test high volumes of performance creative across Meta, TikTok, Reddit, YouTube and other platforms.
• We are hiring a Director of Creative Operations to refine and lead the operating system behind that work.

The Role

• You will own how creative work is briefed, prioritized, staffed, reviewed and delivered across the agency.
• This is not a task-management or scheduling role. You will have clear authority over creative intake, prioritization, resource allocation, timelines, review processes and delivery.
• You will work alongside Creative Directors, Strategists, Account Leads, Media Buyers and agency leadership to keep priorities clear, consolidate feedback and move work from brief to delivery without unnecessary rework.
• The Creative Director owns the quality and direction of the work. You own how it is scoped, staffed, prioritized, reviewed and delivered.

What You’ll Own

Creative Workflow

• Manage the end-to-end workflow for static, motion and video creative.
• Establish clear stages for briefing, concept approval, production, review and delivery.
• Ensure projects begin with a complete brief, decision-maker, timeline and review plan.
• Build processes that support high creative volume without sacrificing quality.

Prioritization and Capacity

• Own the central intake process and creative priority queue.
• Assign work based on skill set, capacity, deadlines and continuity.
• Determine what can be accepted, deferred or expedited.
• Make tradeoffs clear when new priorities displace existing work.
• Forecast capacity and recommend additional resources when needed.

Reviews and Feedback

• Establish structured review checkpoints and feedback deadlines.
• Consolidate input from Creative, Strategy, Media, Accounts and clients.
• Resolve conflicting feedback before production continues.
• Prevent major late-stage changes from being treated as minor revisions.
• Maintain clear records of versions, approvals and decisions.

Cross-Functional Leadership

• Serve as the operational counterpart to the Creative Directors.
• Improve briefs and production readiness with Creative Strategists.
• Set realistic timelines with Account Leads.
• Support rapid iteration with Media Buyers based on performance data.
• Push back when requests lack clarity, exceed capacity or compromise existing commitments.
• Protect focused production time for the creative team.

Delivery and Team Performance

• Own schedules, milestones, dependencies and delivery visibility.
• Identify risks before they become missed deadlines.
• Create predictable review rhythms and working practices.
• Reduce unnecessary urgency, project switching and avoidable rework.
• Build an environment that combines speed, clarity and accountability.

What Success Looks Like

Within your first six months, you will have:

• Established a clear intake and prioritization process.
• Created structured creative-review checkpoints.
• Improved visibility into workload, capacity and delivery risk.
• Reduced conflicting feedback, project switching and late changes.
• Improved on-time delivery and reduced revision rounds.
• Created a more predictable working environment for the creative team.

What Makes You a Fit

• 7+ years in creative operations, creative project management, integrated production or agency operations.
• Experience leading workflow across designers, editors, motion designers and strategists.
• Experience in a performance marketing, advertising, ecommerce or digital agency.
• Strong understanding of high-volume paid-social creative production.
• Strong resource planning, capacity management and project-scoping skills.
• Experience building structured review and approval processes.
• Comfortable challenging senior creative, account and strategy leaders.
• Calm, direct and decisive in a fast-moving environment.

Particularly Valuable Experience

• Ecommerce and direct-response advertising.
• Performance creative for Meta, TikTok, Reddit or YouTube.
• Static, motion and video-production workflows.
• Figma, Frame.io and creative project-management platforms.
• Agency traffic management and external production resourcing.
• Process design and organizational change.

How You Operate

• You are highly organized, but not merely administrative.
• You understand creative work, but you are not trying to become the Creative Director.
• You can manage strong personalities, resolve competing priorities and make clear operational decisions.
• You are comfortable saying:
• “We can expedite this, but another commitment must move.”
• “The feedback is contradictory and needs one decision before production continues.”
• You understand that speed comes from clear priorities, strong briefs, disciplined reviews and focused execution.

Reporting Structure

• The Director of Creative Operations will report directly to agency leadership and operate as a peer to the Creative Directors.
• Creative Directors own concepts, craft, creative direction and quality.
• The Director of Creative Operations owns workflow, priorities, resources, timelines and delivery.
• You will have the backing of agency leadership to implement consistent processes across Creative, Strategy, Media and Accounts.

Why Join Neon Growth

• This is an opportunity to refine and lead the creative operating system rather than inherit a rigid one.
• You will have direct access to leadership, meaningful decision authority and the ability to shape how the creative department operates as Neon Growth grows.
• Your impact will be visible in creative quality, client performance, delivery reliability and the experience of the creative team.