Overview
Human Resources Officer Jobs in Phnom Penh, Cambodia at Louisa Coffee Cambodia
Title: Human Resources Officer
Company: Louisa Coffee Cambodia
Location: Phnom Penh, Cambodia
Location: Phnom Penh
Salary: $500-$1000
Must Speak English & Khmer
About the Company
Louisa Coffee (TWSE: 2758) is Taiwan's #1 specialty coffee chain. Founded in 2006 by master roaster Louisa, the company has spent 20 years perfecting the craft of ISO-certified, SCA-standard specialty coffee — now served across 600+ locations. At Louisa Coffee, we invite you to join us as we enhance the art of coffee for enthusiasts worldwide. With our presence now in Cambodia, we aim to extend our love for coffee to new communities.
Role Overview
We are looking for an energetic and people-driven HR Officer – Recruitment & Talent Acquisition to support Louisa Coffee Cambodia's most important asset: our people. In this role, you will own the end-to-end hiring process — sourcing, screening, and onboarding the baristas, store supervisors, and corporate team members who bring our brand to life every day.
This is an ideal opportunity for an early-career HR professional who is eager to grow in a fast-paced retail and F&B environment, and who takes pride in matching the right people to the right roles.
Key Responsibilities
Recruitment & Hiring
- Manage the full recruitment cycle for store-level and corporate roles, from job posting to offer letter.
- Write clear, engaging job descriptions tailored to each role and publish them across relevant platforms (job boards, social media, university networks, referrals).
- Source candidates proactively through LinkedIn, Telegram job groups, campus recruitment drives, and walk-in hiring events.
- Screen CVs, conduct initial phone or in-person interviews, and coordinate with hiring managers for panel interviews and assessments.
- Maintain a healthy talent pipeline for high-volume roles such as baristas, shift leaders, and store supervisors to support ongoing store expansion.
- Track recruitment metrics including time-to-hire, source effectiveness, and offer acceptance rates, and share regular updates with the HR Manager.
Onboarding & New Hire Experience
- Coordinate pre-employment requirements including document collection, background checks, and contract preparation.
- Organize onboarding schedules and orientation sessions to ensure new hires have a smooth first-day experience.
- Work with store managers and training teams to align onboarding plans with role-specific induction programs.
HR Administration & Compliance
- Maintain accurate and up-to-date recruitment records, databases, and applicant tracking systems.
- Assist in ensuring hiring practices comply with Cambodian Labour Law, including proper documentation and contract types.
- Support the broader HR team with general administrative tasks as needed.
Qualifications Required
- 1–3 years of experience in recruitment, HR, or a people operations role (F&B, retail, or hospitality experience is a strong plus).
- Familiarity with Cambodian Labour Law and standard local hiring practices.
- Strong interpersonal and communication skills — you enjoy talking to people and building relationships.
- Highly organized with the ability to manage multiple open roles and deadlines simultaneously.
- Proficiency in English; Khmer is required for day-to-day candidate and team communication.
What We Offer
- Competitive salary commensurate with experience.
- Hands-on exposure to building a people function from the ground up in a growing regional business.
- A supportive and collaborative team culture rooted in craft, quality, and continuous improvement.
- Career development opportunities as Louisa Coffee scales across Cambodia and Southeast Asia.
- Staff coffee benefits — because great coffee makes great work.
How to Apply
Please submit your CV to [email protected]
We look forward to meeting designers passionate about coffee culture and the craft of creating beautiful spaces.
