Overview
Human Resources Operations Lead Jobs in South Africa at hotsourced
Title: Human Resources Operations Lead
Company: hotsourced
Location: South Africa
India (Remote) | Full-Time | Permanent | HR / Recruitment / Start-up Operations
Placed by Hotsourced – connecting top South African talent with world-class global companies
We’re partnering with a fast-scaling, profitable global startup on a mission to democratise access to the world’s talent pool by connecting exceptional professionals with world-class businesses across borders. Through innovative employer-of-record and recruitment solutions, they help companies build high-performing international teams quickly and efficiently.
This is a unique opportunity to join as the company’s first dedicated HR hire, working directly alongside the founder and leadership team to help shape the future of the people function. The role offers broad exposure across HR operations, recruitment, employee engagement, process optimisation, and business operations within a high-growth startup environment. If you thrive in fast-paced environments, enjoy building systems from scratch, and are excited by the opportunity to grow alongside a scaling business, this role could be an exceptional fit.
Company Description
Hotsourced’s vision is to democratize access to the world’s talent pool. Connecting great employers with great employees across geographic and regulatory boundaries.
Our headhunter and employer-of-record services provide UK companies with easy access to affordable, quality staff around the world.
Operating Principles: How We Work
- Our systems thinking and creative problem-solving ability enable us to design processes and solutions that are a leap ahead of what already exists.
- Our relentless resourcefulness drives us to always do more with less, and continuously improve and iterate these solutions to new heights.
- Our maniacal sense of urgency means that we execute at an extreme pace.
- Our deep caring about our work and the people we do it with drives our empathy, attention to detail and quality of work. We never leave a stone unturned, or mediocrity in our work. Through this, we finish each day able to take intense pride in our work.
We collaborate and support each other to team success. We never leave a teammate or user behind. Our sum is greater than our parts. And the collective is always more important than the individual.
About The Role
Joining in our first HR role, you’ll work very closely with our founder, Andrew Browning, to accelerate the business forward and craft our vision for the HR function.
You will be responsible for HR operations including employee engagement, performance management, payroll administration, and recruitment, while ensuring compliance with Indian employment law. As with any early-stage business though, you’ll be required to get involved in a wide range of areas within the business beyond your core responsibilities.
With this wide scope of responsibilities, you’ll have the chance to learn a huge breadth of skills and gain exposure to how a fast-scaling startup is built.
With this early-stage experience and in-depth knowledge of the business, you’ll be in a great position to grow with the business into a senior position within the HR function. All dependent on your performance of course!
Hotsourced is a healthy and profitable startup that is not dependent on fundraising for survival.
Responsibilities – What you’ll be doing:
- Lead employee engagement initiatives and maintain open communication channels.
- Manage employee terminations and grievances with professionalism and empathy.
- Oversee performance management and probation reviews.
- Respond to employee queries and provide HR support.
- Handle payroll administration, including collecting information and preparing reports.
- Prepare, review, and manage employment contracts, company policies, and other documents.
- Support our recruitment team with the recruitment processes, including sourcing, screening, and onboarding new hires.
- Support employee onboarding, ensuring a seamless experience for new team members.
- Build and manage key relationships with institutional partners such as universities and colleges.
- Build our employer brand awareness and presence through events and networking.
- Continue to refine our HR processes and best practices.
- Report on and manage HR performance.
- Action items from client calls and performance reviews.
- Create SOPs for new and existing processes.
- Continually optimise existing processes.
- Design and build new features to the hotsourced platform via no-code tools.
Requirements – What we’re looking for:
We think the right candidate will tick most of the following boxes:
- Be a systems thinker and creative problem solver
- Very strong intrinsic desire and ability to drive continual process improvement
- Highly resourceful
- Very strong sense of urgency
- Strong organisational skills
- Deep sense of caring toward your work and the people you do it with
- Eagerness to collaborate with others with an orientation for team success over individual
- Fluent level of written and verbal English
- Highly detail-oriented
- An excellent judge of character
- Exceptional emotional intelligence
- Ability to create & document new processes
- Exceptional communication skills
- Strong work ethic
- Strong understanding of Indian OR South African employment law (required)
- Minimum 4 years experience in HR or operations
- Minimum 2 years of experience in a startup environment (preferred)
- Minimum 1 year of experience working for a UK, US or other Western business (preferred)
- HR accreditation (preferred).
Work Schedule
As we are UK-based, you will be required to work UK daytime hours:
- Monday to Friday
- 08:00am – 17:00pm UK Time
- 09:00am – 18:00pm SAST
Pay & Benefits – What we offer:
- Annual salary of R300,000-420,000
- Fully remote role based in South Africa
- Company laptop provided
- 15 days annual leave
- 11 public holidays
- Opportunity to grow with a fast-scaling international business
- Be part of a collaborative, dynamic, and ambitious team environment
- Exposure to multiple business functions within a high-growth startup
- Significant career growth opportunities as the company scales
- Ongoing learning and development opportunities
