Overview
Lead Dispatcher Jobs in Mexico at Emma of Torre.ai
Title: Lead Dispatcher
Company: Emma of Torre.ai
Location: Mexico
I’m helping Archer Air Conditioning & Plumbing find a top candidate to join their team full-time for the role of Lead Dispatcher.
You'll lead critical dispatch operations, driving efficiency and growth for a rapidly scaling US company.
Compensation:
USD 8 – 15/hour
+ Bonuses (up to 10% of base compensation)
Location:
Remote (anywhere)
Mission of Archer Air Conditioning & Plumbing:
"To unlock the skies, freeing everyone to reimagine how they move and spend time."
What makes you a strong candidate:
- You are proficient in Scheduling, Dispatch management.
- English – Fully fluent
Responsibilities and more:
Job Title: Lead Dispatcher (Remote – LATAM).
Job Type: Full-Time.
Pay: $8.00 – $15.00 per hour (based on experience).
Schedule: Monday to Friday | 7:00 AM – 4:00 PM PST | Additional hours available.
Location: Remote (Candidates based in Latin America preferred).
About the Role:
– We are a fast-growing US-based company headquartered in Las Vegas, NV, seeking a highly skilled and motivated Lead Dispatcher to join our team on a full-time, permanent basis.
– This is a long-term opportunity for a professional who is ready to take ownership of a critical role and grow alongside a company that invests in its people.
– You will report directly to the Owner and Director of Operations, making clear communication, professionalism, and reliability essential to your success in this role.
Responsibilities:
– Coordinate and dispatch field teams across multiple US service areas.
– Manage daily scheduling and proactively resolve conflicts or delays.
– Serve as the communication hub between clients, technicians, and leadership.
– Maintain accurate and organized records of jobs, dispatches, and updates.
– Identify inefficiencies and contribute to process improvements.
– Deliver a consistently high level of service to clients and internal teams.
Requirements:
– Fluent English — both written and spoken (required, non-negotiable).
– Minimum 2–3 years of dispatching experience supporting a US-based company.
– Strong organizational skills with the ability to manage multiple priorities under pressure.
– Experience in a structured, high-accountability professional environment.
– Proficiency with dispatch, scheduling, or field service management software.
– Bachelor's degree or equivalent college education preferred.
– Experience in the trades industry (HVAC, plumbing, electrical, home services) is a plus.
– Fortune 500 or enterprise-level work experience is a strong advantage.
What We Offer:
– Competitive pay: $8.00–$15.00/hr USD based on experience.
– Annual raises tied to performance and company growth.
– Stable, full-time hours with the opportunity for additional hours.
– Direct access to leadership — you'll work closely with the Owner and Director of Operations.
– A company culture that values excellence, loyalty, and long-term career development.
– Room to grow as we scale rapidly.
Who Should Apply:
– We are looking for the best of the best — not someone filling a seat, but a professional who takes pride in their craft, communicates with clarity and confidence, and wants to find their long-term home with a company that will reward their commitment.
– If you have high standards for yourself and your work, we want to hear from you.
Your potential leader(s):
- Archie Landreman –
