Overview
Lead Visual Designer Jobs in Rochester, USA at Truth Collective
ABOUT US:
At Truth Collective, we believe great creative work helps brands show up with clarity, confidence, and purpose. As a creative agency specializing in Brand Identity and Brand Activation, we partner with organizations across categories to create work that is built to connect.
Our small yet mighty team brings together strategic thinking and creative craft to help clients communicate in ways that feel both distinctive and true to who they are. Whether developing brand systems, campaign materials, or high-touch design communications, we take pride in creating work that is clear and considered.
ABOUT THE ROLE:
The Lead Visual Designer is a hybrid creative production and project coordination role purpose-built to support a dedicated creative & production model for a Fortune 50 client. This role leads the design and production of confidential projects, combining design execution skills with the operational discipline required to manage fast-moving client requests, coordinate workflow, communicate clearly with stakeholders, and deliver high-quality work under demanding timelines.
Lead Visual Designers serve as the primary point of contact with the client during their assigned coverage shift. They are responsible for day-to-day intake, prioritization, creative execution, project coordination, vendor communication, design duties, file preparation, and quality control. This position requires calm execution under pressure, strong client-service instincts, excellent organizational skills, and the ability to move seamlessly between design, production, and project management responsibilities.
This role follows a compressed 3 days on/3 days off schedule plus alternating Sunday coverage (with a second team). The benefit to this professional is either 3 days or 4 days off per week depending on the work week. Holiday coverage will be compensated at time and a half per day rate.
During assigned coverage shifts, team members are expected to maintain on-call availability and responsiveness for client needs throughout the full shift period. While most active workflow typically occurs between approximately 7:30 AM ET and 9:30 PM ET, requests may occasionally arise outside those hours depending on client priorities and urgent business needs.
This role is best suited for professionals who thrive in highly responsive, fast-moving environments and value the flexibility of a compressed schedule model with extended time off built into the rotation.
RESPONSIBILITIES:
- Serve as the primary client point of contact during assigned coverage shifts, managing daily intake, clarification, prioritization, status updates, execution, and delivery of requests.
- Create, adapt, version, and produce high-quality visual materials across digital, presentation, print, environmental, fabrication, installation, and production applications.
- Use AI tools appropriately to accelerate design exploration, image and video generation, versioning, content adaptation, production efficiency, and workflow support.
- Ensure all work aligns with approved brand standards, client direction, Truth Collective quality expectations, and applicable confidentiality, file management, naming, and operational protocols.
- Prepare accurate, organized, production-ready files for vendor handoff, including print, fabrication, installation, proofing, packaging, timing, delivery, and quality-control needs.
- Coordinate with visual designers, pod teammates, Truth Collective team members, client stakeholders, production partners, and vendors to keep work moving efficiently.
- Maintain clear, proactive communication around request status, priorities, timing, dependencies, risks, escalation needs, and next steps.
- Balance multiple concurrent requests with speed, accuracy, composure, responsiveness, and strong attention to detail.
- Support real-time collaboration, live working sessions, and fast-turn production needs when required.
- Document work status, decisions, and handoff notes to ensure seamless continuity across shifts and pod coverage.
- Handle confidential client materials and communications with discretion, professionalism, and care.
- Contribute creative, operational, and cultural value to Truth Collective and the client relationship.
REQUIRED SKILLS:
- Strong visual design, layout, typography, composition, hierarchy, image selection, and brand system skills across digital, print, and production applications.
- Expert proficiency in macOS and Adobe Creative Suite, including InDesign, Illustrator, Photoshop, and Acrobat; working knowledge of Figma and other relevant digital design and collaboration tools.
- Deep print production expertise, including bleeds, crops, color profiles, resolution, linked assets, packaging, PDF settings, proofing, and vendor-ready file preparation.
- Proficiency with AI tools such as ChatGPT, Grok, Google Gemini, Midjourney, Adobe Firefly, and other emerging platforms to accelerate creativity, production, animation, versioning, research, and workflow efficiency.
- Strong project coordination,…
Title: Lead Visual Designer
Company: Truth Collective
Location: Rochester, USA
Category:
