Overview
Project Lead – Marketing & Software Development Jobs in Melbourne, Victoria, Australia at Elephant in the Boardroom
Title: Project Lead – Marketing & Software Development
Company: Elephant in the Boardroom
Location: Melbourne, Victoria, Australia
Position Title: Project Lead
Department: Development & Digital
Employment Type: Permanent Full-time
Location: Melbourne, VIC
Reports To: Head of Operations
About Us
We EITB are a dynamic dual-capability agency headquartered in Melbourne, operating at the intersection of digital marketing and software development. Our teams craft high-performance digital marketing campaigns, brand strategies, and content ecosystems — while simultaneously building robust web applications, platforms, and custom software solutions for clients across Australia and beyond. You will join a fast-moving, collaborative environment where strategy meets technology every day.
Role Overview
We are seeking a results-driven Project Lead who thrives in a dual-discipline environment. In this role you will own end-to-end delivery across both digital marketing campaigns and technical development projects — working side-by-side with C-Suite executives and client stakeholders to ensure outcomes are delivered on time, on budget, and above expectation. This is a high-visibility position that requires equal parts strategic thinking, client confidence, and hands-on project execution.
Key Responsibilities
Digital Marketing Project Management
- Own end-to-end delivery of digital marketing campaigns including SEO, SEM, paid social, email marketing, and content strategies across multiple client accounts.
- Coordinate with creatives, copywriters, and strategists to manage campaign timelines, assets, and approvals — ensuring zero missed deadlines.
- Translate client briefs into detailed project plans with clear milestones, resource allocation, and KPIs aligned to business outcomes.
- Monitor campaign performance dashboards and produce executive-level status reports for C-Suite and client stakeholders.
- Facilitate kick-off meetings, sprint reviews, and retrospectives for marketing projects, driving continuous improvement across delivery cycles.
- Manage scope changes, risks, and issues in marketing engagements with a proactive, solution-first mindset.
Technical & Software Development Project Management
- Lead agile delivery of web development, mobile application, and custom software projects from discovery through to deployment and post-launch support.
- Work closely with developers, QA engineers, UX/UI designers, and architects to maintain sprint velocity and resolve blockers in real time.
- Maintain detailed technical project documentation including project charters, user story backlogs, release plans, and RAID logs.
- Act as the bridge between technical teams and non-technical stakeholders — translating complex development requirements into clear business language.
- Drive quality assurance processes, UAT coordination, and production release sign-offs to ensure defect-free delivery.
- Proactively manage third-party vendor relationships, API integrations, and external development partners as required.
Client & Stakeholder Management
- Serve as the primary point of contact for assigned clients — building trusted relationships that drive long-term partnerships and account growth.
- Present project status updates, roadmaps, and strategic recommendations directly to C-Suite leaders and senior client decision-makers.
- Conduct regular client check-ins to align on expectations, surface feedback, and identify opportunities to expand scope.
- Manage escalations professionally and independently, resolving issues before they impact client satisfaction.
Cross-Functional Leadership
- Collaborate with Leadership teams during new business pitches to define project scopes, timelines, and resource requirements.
- Champion the adoption of project management best practices, tools, and templates across the agency.
- Provide support on delivery standards, communication protocols, and client management.
Required Skills & Experience
Digital Marketing Expertise
- Solid understanding of digital marketing channels:
– SEO, SEM / Google Ads, paid social (Meta, LinkedIn, TikTok)
– Email marketing platforms (Klaviyo, Mailchimp, HubSpot)
– Content marketing, social media management, and influencer campaigns
- Familiarity with marketing analytics tools such as Google Analytics 4, Google Tag Manager, Looker Studio, and Meta Business Suite.
- Ability to interpret campaign performance data and translate insights into actionable project decisions.
Technical Project Management Expertise
- Proven experience managing software development projects using Agile/Scrum or Kanban methodologies.
- Proficiency in project management platforms:
– Jira, Asana, Monday.com, Trello, or equivalent tools
– Confluence or Notion for documentation and knowledge management
- Working knowledge of web development concepts including HTML/CSS basics, CMS platforms (WordPress, Webflow, Shopify), APIs, and cloud environments.
- Comfortable engaging in technical discussions with developers without needing to write code yourself.
- Experience with QA processes, UAT planning, and production release coordination.
Core Competencies
- 2–3 years of hands-on project management experience, ideally within a digital agency, software company, or dual-discipline environment.
- Exceptional written and verbal communication — confident presenting to C-Suite executives and external clients.
- Strong commercial acumen with experience managing budgets, tracking project profitability, and writing SOW/change-request documentation.
- Highly organised with the ability to manage multiple concurrent projects across different disciplines without dropping the ball.
- Natural problem-solver who remains calm under pressure and finds solutions before escalating.
- A growth mindset — eager to learn, adapt, and bring new ideas to improve agency delivery.
Nice to Have
- Experience working directly with C-Level stakeholders or founding teams in a scale-up environment.
- Background in both agency and in-house product/technology roles in start-ups
- Knowledge of CRO (Conversion Rate Optimisation), marketing automation workflows, or growth hacking methodologies.
- Familiarity with tools such as Figma, Hotjar, Semrush, Ahrefs, or similar platforms.
What We Offer
- A genuinely dual-skill role that gives you exposure across both digital marketing and software development disciplines.
- Direct collaboration with C-Suite leaders — high visibility and real influence from day one.
- A collaborative, energetic Melbourne office culture with hybrid flexibility.
- Clear career pathway toward Senior Project Manager, Delivery Lead, or Head of Delivery.
- Access to cutting-edge tools, platforms, and a client portfolio spanning diverse industries.
How to Apply
If you are a proactive, ambitious project manager who loves working at the crossroads of marketing and technology — and you are ready to grow alongside a forward-thinking agency — we want to hear from you.
Please submit your CV and a brief cover letter outlining your most relevant project management experience and why this dual-discipline role excites you.
Send your application to:
⚠️ Please Note: Only candidates currently based in Melbourne, VIC are eligible to apply for this role.
Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted.
