Overview
Quality Manager – Humanoid & Robotics Project Jobs in Finland at TELUS Digital
Title: Quality Manager – Humanoid & Robotics Project
Company: TELUS Digital
Location: Finland
Description
POSITION SUMMARY
An experienced Quality Manager to lead and drive quality initiatives across our humanoid and robotics projects. This strategic leadership role will drive end to end data quality integrity, quality assurance, testing frameworks, and continuous improvement processes for Physical AI humanoid robotics space. The successful candidate will ensure that our humanoid data solutions meet the highest standards of quality, reliability, and efficiency.
Work style: remote 100% from any place in Finland
Responsibilities
- Quality Strategy & Planning: Develop and implement comprehensive quality assurance strategies tailored to humanoid and robotics development cycles
- Testing Framework Development: Design and oversee testing protocols for robotic systems, including hardware integration, AI model validation, and real-world performance scenarios
- Team Leadership: Build, mentor, and manage a quality assurance team dedicated to robotics and AI projects
- Standards & Compliance: Ensure all products meet industry standards, safety regulations, and TELUS Digital AI quality benchmarks
- Process Improvement: Identify bottlenecks and implement continuous improvement initiatives to enhance product quality and reduce defects
- Risk Management: Assess quality risks specific to humanoid robotics (safety, reliability, edge cases) and develop mitigation strategies
- Cross-functional Collaboration: Partner with engineering, product, and AI teams to integrate quality considerations throughout the development lifecycle
- Metrics & Reporting: Establish KPIs, track quality metrics, and provide regular reports to senior leadership
- Documentation: Maintain comprehensive quality documentation, test cases, and audit trails
Qualifications
- 5+ years of quality assurance or quality management experience in technology/software development
- 3+ years of experience in egocentric data collection, robotics, autonomous systems, or AI/ML projects
- Proven track record of leading quality initiatives in complex, hardware-software integrated environments
- Strong knowledge of testing methodologies (unit testing, integration testing, system testing, UAT)
- Experience with quality management systems and frameworks (ISO 9001, Six Sigma, Agile QA practices)
- Excellent project management and organizational skills
- Strong analytical and problem-solving abilities
- Bachelor's degree in Engineering, Computer Science, Quality Management, or related field
CORE COMPETENCIES
- Leadership: Ability to inspire and guide teams toward quality excellence
- Technical Acumen: Deep understanding of robotics, AI systems, and quality assurance practices
- Communication: Clear articulation of quality requirements and findings to technical and non-technical stakeholders
- Strategic Thinking: Ability to align quality initiatives with business objectives
- Attention to Detail: Meticulous approach to identifying and resolving quality issues
- Adaptability: Comfort working in a fast-paced, innovative environment with emerging technologies
- Proven experience in working with global teams, over different time zones
Additional Advantages
- Experience with humanoid robotics or autonomous robotic systems
- Knowledge of AI/ML model validation and testing
- Familiarity with safety-critical systems and compliance (ISO 26262, IEC 61508)
- Certification in quality management (ASQ, Six Sigma Black Belt)
- Experience with test automation tools and frameworks
- Background in hardware-in-the-loop (HIL) testing
- Agile/Scrum certification
WE OFFER
- Lunch offers and yearly wellbeing benefits
- Discounts in sports and cultural activities
- Leisure-time accident insurance
- Occupational health care
- Multicultural environment / diversity and inclusiveness
- Charity & Wellbeing activities
- Company events and a newly renovated office
- Employee referral bonuses & Recognition programs
- Only shortlisted candidates will be contacted/interviewed.
- Kindly attach an updated Copy of your CV in English.
About Company
TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact.
We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach – spanning 78,000 experts in 33 countries – and deep industry expertise, we help over 600 organizations make the customer experience feel effortless.
Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production.
Equal Opportunity Employer Statement
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.
