Overview
Sales Development Representative Jobs in Ho Chi Minh City, Vietnam at Concentrix
Title: Sales Development Representative
Company: Concentrix
Location: Ho Chi Minh City, Vietnam
SALES DEVELOPMENT REPRESENTATIVE
- Industry: Cyber Security Solutions
- Market: Mainland China/Singapore/Korea/Japan
- Location: OfficeHaus Building, 32 Tan Thang Street, Tan Son Nhi Ward, Ho Chi Minh City
- Working Hours: 9:00 AM – 6:00 PM, Monday to Friday
- Type: Full-time, Onsite
About the job
The Role
As a Sales Development Representative, you’ll learn how to open doors and create opportunities. You’ll gain hands-on experience reaching out to potential customers, responding to inbound interest, and qualifying leads for our sales teams.
This role is fast-paced and activity-driven — you’ll make calls, send emails, and leverage social channels daily to build connections. With coaching and support, you’ll learn how to craft compelling messages, ask discovery questions, and move prospects to the next stage of the sales cycle. Along the way, you’ll develop valuable skills in sales technology, market research, and AI-powered prospecting tools.
You Will:
- Conduct outbound prospecting through phone, email, and digital channels.
- Respond promptly to inbound leads and qualify interest using defined criteria.
- Schedule introductory calls or meetings for account executives.
- Maintain accurate records of activity and conversations in the CRM.
- Learn to tailor outreach messaging to different personas and industries.
- Use AI-powered tools to research prospects and improve outreach efficiency.
- Track daily and weekly activity goals (calls, emails, meetings booked).
- Collaborate with sales and marketing teams to improve lead quality and handoff processes.
- Participate in training to develop discovery, qualification, and communication skills.
Competencies for Success:
To succeed in this role, you will demonstrate:
- Accountability (Competent): Deliver on outreach goals and follow through on commitments.
- Effective Communication (Competent): Engage prospects clearly and professionally.
- Customer Focus (Developing): Learn to uncover needs and pass quality leads to sales.
- Collaboration (Competent): Work closely with sales and marketing partners for smooth handoffs.
- Resilience, Curiosity & Adaptability (Competent): Maintain persistence and openness to feedback in a high activity role.
- Diagnostic Information Gathering (Developing): Begin asking effective questions to qualify interest.
- Time Management (Developing): Balance activity volume with quality prospect engagement.
- Technology & Data Fluency (Developing): Start using CRM and AI-assisted tools effectively.
- Commercial Awareness (Developing): Build early awareness of industry and market dynamics.
Hiring Requirements
- A Bachelor’s degree.
- Some (1+ year) experience in sales, customer service, or lead generation.
- Familiarity with Salesforce.com or similar CRM.
- Experience in high-volume calling or outreach environments.
