Overview
Workspace Experience Ambassador Jobs in Taipei, Taipei City, Taiwan at JLL
Title: Workspace Experience Ambassador
Company: JLL
Location: Taipei, Taipei City, Taiwan
Roles and Responsibilities:
- Support with reception management, and be the main POC for switchboard operations.
- Support with onsite courier logistics.
- Orientation of new hires so that they are valued and welcome, including arranging access and providing welcome packs and a site tour.
- Spatial awareness: collect and analyse workspace data to improve the workspace experience.
- Engage with colleagues to understand workstyle behaviour’s and make recommendations on how to improve the overall employee experience based on their feedback.
- Document your stakeholder plan and report on engagement activities, success stories and community meetings
- Be abreast of current MyDay initiatives and support /promote as required.
- Weekly updates to Workspace Experience Manager in regard to the workspace experience; event calendar, workspace data and change management
- Building a concious community through a local event calendar (align to the regional calendar).
- Synergise event initiatives and messaging on shared goals with ERGs, HR, and contractors.
- Drive collaboration and partnerships across a range of different industries through the community calendar – E.g., craft-making workshops with a distributor, yoga sessions with an influential instructor etc.
- Immerse yourself within the work profile of each business to communicate and promote events and offerings to enhance the community engagement.
- Gatekeeper of the digital signage and communication displays.
- Contribute to monthly newsletter to connect with users and to promote community activities.
- Work alongside the Catering and Events team to brainstorm, plan and organise events, relating to the community’s interests.
- Develop an engaging content plan, including blog pieces, articles, social media posts, newsletters, and videos and ensure events are consistently promoted in a timely manner.
- Work with the communications team to create event collateral and promotion materials for events in a timely manner.
- Engage with the online community and respond to comments and requests.
- Take ownership of resolving issues and providing a personal follow-up as necessary
- Responsible for maintaining up to date Customer journeys and to map service standards.
